10-14 business days from portal access to final report delivery. The strategy session is typically scheduled within 3-5 days after report delivery. Total timeline: about 3 weeks.
Yes. We need Super Admin access to review all settings, workflows, integrations, and usage data. We sign NDAs and follow strict data handling protocols. Access is revoked after the audit.
A detailed report with: health scores per area (1-10), specific findings with screenshots, revenue impact estimates, and a prioritized 90-day action plan. Plus a 60-minute strategy session to walk through everything.
Standard portal audits range from $3K-$8K depending on portal complexity (number of hubs, contacts, integrations, and workflows). Enterprise portals with 100K+ contacts and multiple hubs are on the higher end.
Absolutely. The audit report includes specific implementation guidance for each recommendation. Many clients fix the quick wins internally and engage us for complex items like integration rebuilds or workflow redesigns.
Even new portals benefit from an audit. We catch configuration mistakes early — before they compound. It’s much cheaper to fix a broken foundation at 5,000 contacts than at 50,000.
Yes — Starter, Professional, and Enterprise. The audit scope adjusts based on available features. We also identify if you’re on the wrong tier (paying for Enterprise but only using Professional features, or vice versa).
HubSpot’s built-in tools check basic configuration. Our audit goes deeper — we assess revenue alignment, workflow logic, data quality patterns, adoption behavior, and integration health. We also quantify the revenue impact of each issue, which HubSpot’s tools don’t do.